Hand & Stone Lawsuit
If a massage therapist crossed the line, you have the right to be believed — and the right to hold the spa accountable.
What a Hand & Stone lawsuit is
If you were assaulted by a therapist at Hand & Stone, you can file a civil claim against the company
A Hand & Stone lawsuit is a civil case — separate from any criminal charge — that lets you seek money damages from the spa and the people responsible for what happened to you. You do not need a criminal conviction, and you do not need to have called the police that day. What matters is what happened to you and that you are ready to be heard.
Survivors across the country have come forward about unwanted touching, exposure, and assault during what was supposed to be a routine massage or facial. Because Hand & Stone operates as a national franchise with company standards, both the individual therapist and the business that employed and supervised them can be named in a claim.
Time limits do apply, and they vary by state. Many states have recently expanded or reopened the window to file. A free, confidential call simply tells you where you stand — no pressure, no obligation.
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Company-level accountability
How is Hand & Stone held responsible?
The therapist is responsible for the assault itself. But a Hand & Stone location — and the franchise model it operates under — can also be responsible when its own safety and hiring practices failed the client. A civil claim looks at what the business knew, what it ignored, and what it should have done differently.
- Negligent hiring and screening: failing to run thorough background checks, verify state massage licensure, or check a therapist's history before letting them work alone in a closed room with clients.
- Ignored complaints: when earlier clients reported a therapist for inappropriate touching or comments and the spa kept that person on the schedule instead of acting.
- Weak supervision in private rooms: the entire service happens behind a closed door with a partially undressed client, which puts the burden on the spa to vet and monitor staff carefully.
- Safety tools that go unenforced: Hand & Stone promotes an in-room attention button and a customer bill of rights, but those protections mean little if staff are not trained to respond or if the location does not follow its own standards.
- Franchise oversight gaps: a brand that sets nationwide policies can be examined for whether those policies were actually enforced at the location where you were harmed.
Common situations
Hand & Stone cases we hear about
If any of this sounds familiar, you are not alone and what happened to you matters.
Inappropriate touching during a massage
Contact with intimate areas, draping pulled away, or touching far outside the service you agreed to.
Assault behind a closed door
Conduct that escalated once you were alone, undressed, and on the table with no one else in the room.
A therapist with prior complaints
Later learning the same therapist had been reported before and was allowed to keep working.
The spa brushed off your report
You told the manager or franchise and were met with silence, denial, or pressure to stay quiet.
Simple & safe
How it works
Reach out privately
Call or fill out a short, confidential form. Tell us only what you’re comfortable sharing.
We listen & match you
We connect you with an attorney licensed in your state who handles your type of case.
You decide what’s next
Your free consultation is no-obligation. If you move forward, there’s no fee unless you win.
Named, credentialed, local
Attorneys licensed in your state
Every connection is to a real attorney with verifiable credentials and a record of holding institutions accountable.
Michael Haggard, Esq.
Laurence Banville, Esq.
Eric Weitz, Esq.
Max Morgan, Esq.
Jeff Gibson, Esq.
Ervin Nevitt, Esq.
John Bey, Esq.
Aman Sharma, Esq.
Dan Lipman, Esq.
Joshua Gillispie, Esq.
Jennifer Lipinski, Esq.
Aaron Blank, Esq.
Hand & Stone questions
What survivors ask us most
Can I sue Hand & Stone if a massage therapist assaulted me?
Yes. You can bring a civil claim against the individual therapist and, in many cases, against the Hand & Stone location or franchise that employed and supervised them. The claim looks at whether the spa's hiring, complaint-handling, and safety practices contributed to what happened to you.
Do I need to have filed a police report?
No. A police report is not required to bring a civil lawsuit. A civil case is separate from the criminal system and runs on its own. If you did report to police, that record can help — but many survivors never reported, and they still have the right to pursue a claim.
How much does it cost to hire a lawyer?
Nothing upfront. These cases are handled on a contingency basis, which means you pay no fee unless your case results in a settlement or award. The first consultation is free and confidential, so you can learn where you stand at no cost or obligation.
Is there a deadline to file a Hand & Stone claim?
Yes. Each state sets its own filing deadline for sexual abuse claims, and some have expanded or revived these windows in recent years. Because the time limit depends on your state and the date involved, the safest step is to ask a lawyer early so no deadline passes quietly.
What compensation can a Hand & Stone lawsuit recover?
A civil claim can seek damages for therapy and medical care, lost income, and the emotional harm you have carried — pain, anxiety, and loss of trust. The amount depends on the specific facts of your case, which a lawyer can walk through with you privately.
Will my case be kept confidential?
Your first conversation is private and protected. Many survivors also choose to file in ways that protect their identity, such as proceeding anonymously where the law allows. Your lawyer's job is to keep you in control of who knows what and when.
What if the assault happened months or years ago?
You may still have a valid claim. Many survivors come forward long after the fact, and the law in many states accounts for that. Evidence can still exist — staff records, prior complaints, scheduling logs — so it is worth asking even if time has passed.
What should I do right now?
Reach out to support and to a lawyer who handles these cases. If you are in immediate danger, call 911. For free, confidential support any time, the RAINN National Sexual Assault Hotline is 1-800-656-HOPE. When you are ready, a brief, no-pressure call with a lawyer can tell you what your options are.
Free & confidential
Talk to a lawyer about your Hand & Stone case
Share what happened in your own words. Your message is confidential, there is no cost to ask, and you are under no obligation. We will listen and tell you honestly what your options are.
- 100% confidential — your privacy is protected
- No fee unless we win your case
- You stay in control of every step
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