Massage Envy Lawsuit
If a therapist crossed the line during your session, you have options. We connect you with state-licensed attorneys who handle these cases with discretion and care.
Where to start
If you were assaulted at a Massage Envy, you can bring a civil claim against the company
A Massage Envy lawsuit is a civil case that lets a survivor seek accountability and compensation when a therapist sexually assaulted them during an appointment. You are not only allowed to name the individual who harmed you, you can also pursue the franchise itself when its hiring, supervision, or response to complaints fell short. A civil claim is separate from any criminal case and moves forward on your terms.
Massage Envy is the largest massage franchise in the country, with a clinical, appointment-based model that puts a single therapist alone in a closed room with a client. When a company builds a business on that level of trust and access, it takes on a duty to screen, train, and supervise the people it puts in those rooms. When that duty is ignored, survivors have a path to hold the company answerable.
Time limits do apply, and they vary by state. Many states have recently expanded or reopened the window to file. A free, confidential call simply tells you where you stand — no pressure, no obligation.
Why survivors trust us
Real attorneys. Proven results. Quiet strength.
Company accountability
How is Massage Envy held responsible?
In a brand case, the question is not only what one therapist did, it is what the company knew and what it failed to do. Because Massage Envy operates through a franchise network with shared branding, booking systems, and brand standards, survivors and their attorneys often examine company-level conduct, including:
- Negligent hiring and vetting. Failing to run adequate background checks or verify licensing before placing a therapist alone with clients.
- Ignored complaints. Reports from prior clients about the same therapist that were not investigated, escalated, or acted on, allowing a person to keep working.
- Weak supervision and room safety. Gaps in how sessions are monitored, how draping and boundaries are enforced, and how staff respond when a client raises a concern mid-appointment.
- Franchise oversight failures. A corporate model that markets a trusted national brand while leaving safety practices inconsistent across individual locations.
- Discouraged or mishandled reporting. Steering complaints into internal channels instead of treating them as the serious allegations they are.
You do not need to prove all of this yourself. An attorney investigates what records, prior complaints, and policies exist and builds the case from there.
Common situations
Massage Envy cases we see
Every survivor's experience is different. These are some of the scenarios attorneys in the network commonly handle.
Inappropriate touching during a session
Contact that went beyond the scope of a legitimate massage, including touching of intimate areas without consent.
Assault in a closed treatment room
Misconduct that occurred in the privacy of a session room where you were alone with the therapist.
A therapist with prior complaints
Cases where other clients had already reported the same person before you were harmed.
A complaint that went nowhere
Situations where you reported what happened to the location or the company and were met with silence or inaction.
Simple & safe
How it works
Reach out privately
Call or fill out a short, confidential form. Tell us only what you’re comfortable sharing.
We listen & match you
We connect you with an attorney licensed in your state who handles your type of case.
You decide what’s next
Your free consultation is no-obligation. If you move forward, there’s no fee unless you win.
Named, credentialed, local
Attorneys licensed in your state
Every connection is to a real attorney with verifiable credentials and a record of holding institutions accountable.
Michael Haggard, Esq.
Laurence Banville, Esq.
Eric Weitz, Esq.
Max Morgan, Esq.
Jeff Gibson, Esq.
Ervin Nevitt, Esq.
John Bey, Esq.
Aman Sharma, Esq.
Dan Lipman, Esq.
Joshua Gillispie, Esq.
Jennifer Lipinski, Esq.
Aaron Blank, Esq.
Your questions
Massage Envy lawsuit FAQ
Can I sue Massage Envy and not just the therapist?
Yes. You can pursue a claim against the company itself, not only the individual therapist. When a franchise's hiring, supervision, or handling of complaints contributed to the harm, the company can be held responsible alongside the person who committed the assault.
What does a Massage Envy sexual assault lawyer cost?
Nothing upfront. Attorneys in the network handle these cases on a contingency basis, which means you pay no fee unless they recover compensation for you. The first conversation to understand your options is free and confidential.
Is there a deadline to file a claim?
Yes, every state sets a time limit for filing, and the window varies depending on where the assault happened and your age at the time. Some states have extended or revived deadlines for abuse cases. Because timing matters, it is worth speaking with an attorney sooner rather than later so no option is lost.
Do I need to have filed a police report?
No. A police report is not required to bring a civil claim. Many survivors never reported to law enforcement, and that does not prevent you from pursuing accountability and compensation through a civil case.
What compensation can I seek?
A civil claim can seek compensation for things like therapy and medical care, emotional harm, and the impact on your daily life and work. An attorney can explain what may apply to your specific situation after learning the details.
Will my case be kept confidential?
Your initial conversation is private, and these matters are handled with discretion throughout. Attorneys discuss confidentiality options with you, and in many cases steps can be taken to protect your identity as the process moves forward.
What if the assault happened a few years ago?
You may still have a valid claim. Deadlines differ by state and some have been extended for abuse survivors, so an older incident is not automatically out of time. The only way to know is to have an attorney review your specific dates and location.
How do I start a Massage Envy claim?
You start with a free, confidential conversation. Share what you are comfortable sharing, and an attorney will explain your rights and the next steps. There is no obligation, and you decide whether and how to move forward.
Free & confidential
Talk to a lawyer about your Massage Envy case
Reach out for a free, confidential conversation. You share only what you are ready to share, and you decide what happens next.
- 100% confidential — your privacy is protected
- No fee unless we win your case
- You stay in control of every step
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Start your free case review
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You don’t have to carry this alone.
Take the first step on your terms. A free, confidential conversation could be the start of getting the justice and support you deserve.