Sexual Assault Attorneys File New Massage Envy Lawsuit In Florida

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Michael Haggard, Esq. - FL Abuse Guardian

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Were you or a loved one sexually assaulted at a Massage Envy in Florida? It was not your fault. No one deserves to be victimized. We can help you come forward and share your story.

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Our attorneys have filed a major new Massage Envy sexual abuse class action, representing the claims of 11 women who were sexually assaulted at Massage Envy locations in Florida. If you were assaulted, you are not alone.

Our experienced attorneys can help you find your voice. Learn more in a free consultation.

Related: Sex Assault Lawyers File New Jersey Massage Envy Lawsuits

"Our alliance has over 15 sexual abuse lawyers nationwide dedicated to helping survivors get justice" 
- Michael Haggard, Esq.

The attorneys at have filed a major new lawsuit against Massage Envy, accusing the corporation and 9 franchise locations in Florida of failing to protect clients from dangerous sexual predators.

In the lawsuit, filed in Palm Beach County Circuit Court, 11 women present their allegations against the nation's largest massage spa chain, claiming the company has created a system and environment in which predators are emboldened and never brought to justice.

Massage Envy Hit By New Florida Sexual Assault Lawsuit

The complaint builds on allegations leveled in a previous lawsuit, also filed by the Abuse Guardian team, in California. In their prior complaint, now pending in the Superior Court of California, County of San Mateo, our attorneys are representing the claims of six women who say they were sexually assaulted during massage sessions at six separate Massage Envy franchise locations in California.

But as the extensive reporting of Buzzfeed News has shown, sexual assault appears to be a nationwide problem for Massage Envy. Now, 11 women from Florida have come forward to share their stories in a new lawsuit, filed on August 27, 2018 in the Circuit Court of the 15th Judicial Circuit for Palm Beach County, Florida.

Florida Massage Envy Locations

In their new lawsuit, the 11 women say they were all sexually assaulted at 9 Massage Envy franchise locations in Florida:

  • Royal Palm Beach
  • West Palm Beach
  • West Boca
  • Largo
  • Lutz
  • Sarasota
  • Fort Lauderdale
  • Ortega
  • Spanish River

The allegations range from inappropriate touching to digital penetration.

Women Describe Heinous Assault Cases In Court Documents

One woman, a double mastectomy patient, says her breasts were inappropriately groped by a massage therapist at Massage Envy's location in Lutz, Florida. Another plaintiff, who was visiting the Massage Envy in Sarasota due to chronic spinal pain, says a massage therapist penetrated her anus with his finger.

These heinous allegations, now leveled in Florida court documents, add to the evidence of a widespread sexual assault "epidemic" affecting women who visit Massage Envy across the nation.

An investigation conducted by Buzzfeed News' Katie J.M. Baker found evidence that more than 180 women have claimed to have been sexually assaulted at Massage Envy locations, but we can be sure that the problem goes far beyond 180 women. In their new lawsuit, 11 Florida women prove that sexual assault survivors have the unspeakable courage to stand up and be noticed, to fight for justice in a court of law.

Plaintiffs: Massage Envy Conceals Sexual Abuse Complaints

What is driving this epidemic of sexual assault?

In their lawsuit, the 11 women claim that Massage Envy itself has implemented a policy and procedure that hides dangerous sexual predators from justice and allows them access to thousands of unsuspecting victims. The lawsuit accuses Massage Envy and its franchise owners of making no attempt to investigate or report sexual assault complaints to the appropriate authorities.

Massage Chain's "Incomprehensible" Sexual Assault Policy

Instead, the lawsuit claims, Massage Envy actually directs its employees to handle all complaints of sexual assault "in-house," rather than referring the reports to law enforcement officials or the Florida Board of Massage Therapy.

"Massage Envy has engaged in directing franchisees in the State of Florida not to report allegations of sexual assaults to local law enforcement and / or state massage therapy boards in order to protect the brand and help ensure profits are not adversely affected. This is being done in violation of Florida law."

As a result, the lawsuit claims, no actual investigations ever occur. In practice, Massage Envy therapists are routinely allowed to continue working after sexual assault complaints have been lodged against them, the lawsuit says.

Company Should Have Warned Customers Of Sexual Assault Problem, Lawsuit Claims

Even worse, court documents continue, neither Massage Envy nor its franchise owners have ever warned customers about the problem of sexual assault in the massage room. In fact, we've even heard stories of franchise managers recommending male massage therapists to clients after becoming aware of sexual abuse complaints against them. Several of the lawsuit's plaintiffs even say they were forced to undergo massages with male therapists, even after having requested female masseuses.

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